WHAT PEOPLE SAY

Kerry Douglas
Kerry Douglas
12:47 12 Dec 23
Avoca sanded and treated the old floorboards in my traditional tenement flat back in August. I had them back recently to do the same again in my kitchen and bathroom which had been under lino.They did another fantastic job. Communication was fast, quoted and booked in within a day or two. Work completed within two days. Lovely team!
Susanne Wagner
Susanne Wagner
12:50 11 Dec 23
Could not be happier with the result. Petya was a delight to work with and went above and beyond to source the wood that I had decided on. Would absolutely recommend.
Ishbel Hardie
Ishbel Hardie
10:15 06 Dec 23
Delighted with my new amtico flooring from Avoca who supplied and fitted three rooms in the home - Kalin was very professional explaining each part of the process as we had layers of flooring under one room we had inherited unbeknown to me - we will 100% recommend Avoca and I don't recommend most people - Petya was an absolute star and a credit to Avoca nothing a bother
Heather Stephens
Heather Stephens
07:55 05 Dec 23
Great service from beginning to end. Good communications throughout the process. Professional company, I would recommend. Thank you.
Craig Scott
Craig Scott
12:10 27 Sep 23
Absolutely brilliant service and 5 star job done on our floor. The guys were brilliant and the communication from start to finish was professional and first class.
Elaine cairns
Elaine cairns
15:41 01 Sep 23
I would highly recommend this company they were excellent to deal with from beginning to end. I had a hallway, living room and dining room re sanded, stained and lacquered. The staff are professional, punctual, polite and left no mess. They came to the house and assessed the work required and explained the process. They provided advice on how to care for the restored floor going forward many thanks to Alastair, Petya for their help and to Tony and Sam who carried out the work
Kellie Walsh
Kellie Walsh
10:28 01 Aug 23
Excellent service throughout. Came out to measure and show samples, answered my many questions by phone and email, worked with me around scheduling the work and the fitter was polite and was on time both days. Will be using them again in the future.
Erika Rosa
Erika Rosa
17:07 13 Jul 23
100% satisfied with Avoca, from the moment we entered the shop to the final result. Petya patiently advised us with great competency and explained all the steps of the job. Kalin accurately installed the laminate flooring flawlessly and beyond any expectations. Highly recommended!
Edward Bell
Edward Bell
19:17 12 Jul 23
Really delighted with service, great advice about products in the shop, prompt survey carried out and fitted to a high standard. Plan to use again soon for another room.
john kennedy
john kennedy
15:42 21 Jun 23
In December 2022 the company was booked to sand & seal our floor. Due to mix up the floor was only sanded. I rebooked 6 weeks in advance In May 2023 & the estimate completed a 2 weeks before the job due date. Their quote was supposedly sent by email to my wife which never arrived on the Friday, 2 weeks before the job. They re- sent the email over over the weekend & unfortunately went into junk. On phoning them today a week before the job we were informed due to no email response the job had been cancelled. Their over reliance on electronic systems has jeopardised the job at a massive inconvenience as I work abroad. Although I was informed 6 weeks ago the booking was provisional ( I thought it was booked) the estimate representative made no mention of it on his visit which would have helped. The company had our telephone number a simple phone call would have sorted this out. With 2 attempts to get the job done over a 6 month period I’m now looking another company
Susan Casey
Susan Casey
13:00 03 Jun 23
Excellent all round service. Delighted with floors. Put down 20 years ago and now look brand new. Staff came exactly when arranged, very professional and courteous. Happily recommended.
Linda Dickie
Linda Dickie
20:42 30 May 23
Avoca Flooring have fitted a new hard wood flooring in our living room and I’ve been extremely impressed with their service throughout the whole process.Petya was very knowledgeable and guided us through a wide range of floorings to choose from. The delivery and fitting process were flawless and we’re delighted with the high quality flooring and finish.I wouldn’t hesitate to recommend Avoca Flooring.
Flora Vern
Flora Vern
12:52 13 Apr 23
Had all of my flooring done by Avoca. Petya was absolutely great at showing me samples from the shop, discussing how to design the flat and keeping in touch on an almost daily basis while the works were being done. Kalin installed the laminate and LVT floors to perfection, even reprising small bits that did not go well at first (the walls and underlying floor were not always straight). I am really happy with their work and the way it turned out. Would recommend them anytime.
Robert Boag
Robert Boag
16:39 10 Mar 23
Thanks to Avoca Flooring we have transformed our hall. Having sanded the stairs to our new home we had no hesitation in heading back to Petya in the shop to seek her advice on a suitable wooden flooring finish whish was later expertly fitted by the hard working and very professional Kalin. We are very pleased with the results and would certainly recommend Avoca.
Dawn Cunningham
Dawn Cunningham
16:28 03 Feb 23
Staff extremely helpful and courteous, they kept you informed all along the journey from ordering to fitting. Very pleased with the flooring I chose, looks and feels amazing, such a professional finish. I would absolutely recommend the team at Avoca.
Jake Wilson
Jake Wilson
13:07 19 Dec 22
This is the second time that i have used Avoca and they are quite simply outstanding.We recently moved into an old tenement where new floors were needed. We were hoping to sand the original wooden floors but this was only possible in one room. The Avoca team (Alistair, Kalin and Craig) did a fantastic job of advising on the different stains/finishes for this room and the quality of work was excellent. As i had used them to sand at a previous address, there was no real surprise here.For the rest of the flat, where the wooden floor could not be reconditioned, we opted for Moduleo flooring. Whilst this was more expensive, the difference it has made to the appearance/feel is truly transformative. Once again, the quality of work and service by Kalin was excellent. The product quality is fantastic too.A special mention has to be for Petya. She was an absolute pleasure to deal with, always keeping us updated. Her customer service skills are second to none.Avoca are a real example to a lot of small businesses and i would have no hesitation using them again and again.Thank you so much guys!!
sarah gordon
sarah gordon
15:14 03 Dec 22
Fantastic service start to finish. The whole team are so professional and so such a fantastic job. I will be using Avoca again when I need my lounge and dining room floors sanded and stained. 10/10 all round, thank you again!!
catherine mcroberts
catherine mcroberts
10:19 25 Nov 22
Excellent service from our 1st visit to the shop from Petya, providing quotes & obliging with taking modulea sample boards home & keeping us informed of measuring & fitting.Very satisfied with the fitting, Kalin provided a 1st class service.Would highly recommend & will definitely return in future.
Henry Moon
Henry Moon
11:07 04 Nov 22
I have used this company for my wooden floors and the results are outstanding look like new. Great service from quote to job completion. I was always kept updated on when they would arrive. Workmen were fantastic polite courteous cannot recommend them highly enough.
Isobel Phee
Isobel Phee
15:56 25 Oct 22
We had Moduleo LVT flooring installed in the kitchen. Our experience from the initial visit to the showroom through to the instalation was excellent. We were not rushed in the showroom and given great information from Petya on the different types of LVT.My husband and I felt the cost (including fitting) was good value for money.Communication from Petya was consistent and kept us in the loop regarding the entire process.The flooring arrived a few days earlier to our house by agreement with the shop. The guys were polite and professional.The fitter arrived on the day agreed and on time. So a huge thanks to Kalin who was professional and knowledgeable on fitting LVT. The kitchen was tidied and cleared on completion.No hesitation in recommending this company. We will likely be repeat customers.Isobel Phee
Eva K
Eva K
13:38 30 Sep 22
Great, friendly and professional team!Alastair took his time to explain the difference between the various floorings and underlays to help us choose the most suitable type. Petya made sure that even when we could not go to the showroom, we had all information needed and provided us with photos and videos in different lightings, to make sure we choose the design that fits our style the best.I am very happy with our choice thanks to the help that we got. The floors look great, are exactly what we were looking for and bring the whole flat together.Thank you very much for going above and beyond!
Robbie Panton
Robbie Panton
07:43 26 Aug 22
Our engineered wood flooring project has now been completed. We had a fantastic experience dealing with Petya who was so helpful to ensure we got what we wanted and matching our budget . Our fitter Kalin made an excellent job of fitting the floor , he was very pleasant, tidy and timely .We had two full boxes left which can’t be returned unfortunately.I would definitely recommend Avoca on my experience to anyone looking at engineered flooring .
Charles Hurst
Charles Hurst
13:04 18 Jun 22
We are very pleased with our floor, it has made a huge improvement to the warmth and appearance of our flat. Kalin is a very nice guy to have around for a few days and a very hard worker. Overall we would not hesitate to recommend Avoca Flooring to anyone looking to improve their home.
fiona lee
fiona lee
18:12 11 Jun 22
We were really impressed with Avoca Flooring. We have had wood floors sanded and also new floors laid. It is a delight to deal with them from the first enquiry phone call through to the floors being finished. Extremely professional and a delight to have such well mannered, knowledgeable tradesmen in the house. Couldn’t recommend highly enough.
Tracy Imrie
Tracy Imrie
12:50 11 Jun 22
Delighted with my flooring , kalin was very helpful and did an amazing job , Petya kept in touch with me and worked around my schedule , would definitely recommend 😀
Paul Hopkins
Paul Hopkins
10:52 12 May 22
From start to finish Avoca have excellent.No pressure sales from Petya, great product knowledge. ThanksExecllent pricing and estimation were spot on , Thanks Alister.Fitting was superb and Calin offered some advice to to best lay my flooring and he was right!Thank you Calin you did a fantastic job and overcame some difficult moments with Professionalism. Thank you again.
Eneri Nesli
Eneri Nesli
08:12 07 May 22
From the moment I stepped in to the shop till completion of the work, this has without a doubt been the most friendly and professional team of people!Great business ! The care from advice, ordering and setting up date for installation of the carpet given by Petya was excellent. Customer service at its best.The day of installation the two gents that arrived worked with care, consideration and speed to accommodate my needs, just sorry I never got their names - thanks to both!Then to have the boss come out to get the ‘rubbish’ so as to save me a trip to the skip, well impressed.I’m never going anywhere else for any future flooring needs!Top Notch!!Installation date - 6 May @ 10:30am
Ashley Leggate
Ashley Leggate
12:49 07 Mar 22
Great friendly customer service, from start to finish. Great quality product too, really happy with the final result. Would recommend.
54
54
12:32 18 Feb 22
We initially used Avoca flooring for our hallway, and then two other occasions for a small bedroom and an internal office. Always great results and pricing too… we love our new laminate flooring as it has transformed our wee flat! Great customer service too – we've dealt with Petya and Kalin and they both listen to us and help us get the results we want. Thanks again. JJ
Linda Fraser
Linda Fraser
12:05 18 Feb 22
From the start to the end of the job, everything was done very professionally. We met Petya, Alistair, Hosh and Kalin and between the whole team, our BEAUTIFUL floor and new skirting was completed in one day with very little disruption. Kalin was very polite and friendly and his work was second to none.We were so impressed with Avoca Flooring that we’ve actually booked them in for another job which will be done in March.I cannot recommend this Company highly enough so it’s 10/10 AND 5 Stars. Thanks Avoca Flooring!!Linda Fraser
David B
David B
07:08 29 Jan 22
Excellent customer service from the whole team from the first visit to the store, to the fitting of the Moduleo floor. Special mention to Petya for all her great customer service and to Kalin for his expert and fastidious installation.Would fully recommend Avoca Flooring
Marie Milligan
Marie Milligan
20:28 07 Jan 22
Excellent customer service from Petya in store, who went out her way to provide us with the best quote and was always available to answer any questions. Also professional fitting by Kalin to give us the perfect finish on our floor. Thank you.
Natalie Wightman
Natalie Wightman
14:05 07 Jan 22
Avoca flooring recently installed our hall flooring. From initial contact, measuring, choosing and fitting, everything was straightforward and professional. We’re delighted with our new floor; it looks amazing and Kalin took time and a huge effort to make sure it looked as good as it does. The perfect finishing in our home. Thank you.
CC
CC
08:05 18 Dec 21
I recently had carpets fitted by Avoca. Excellent service from Petya, very friendly and responsive to my questions. Exceptional pricing, unbeatable! Fitter also great. Highly recommend! Thank you
Jane Kirkpatrick
Jane Kirkpatrick
23:15 18 Nov 21
Exceptional service from the initial enquiry through to the floor fitting. Avoca went to great lengths to ensure my new flooring was the same height as the rest of my flooring. Kalin did an outstanding job levelling the floor by hand and laying new flooring. 5 stars isn't high enough! I will be using Avoca again for any new carpets and flooring I need.
claire gallagher
claire gallagher
14:39 11 Nov 21
The whole process was very Professional start to finish with the new flooring in our rooms.It was fitted to a very high standard of craftsmanship.Absolutely delighted would have no hesitation on recommending this company.
Lorraine Harvey
Lorraine Harvey
19:02 30 Sep 21
Just had our full ground floor sanded and lacquered by Avoca and are delighted with the results Professional efficient and helpful with great customer service from start of process to the end and Josh and Andrew did a fabulous job . Thankyou all and would not hesitate to recommend Avoca to others .
Alison Cullen
Alison Cullen
16:09 30 Sep 21
Highly recommend Petya and Kalin at Avoca flooring, absolutely love my new LVT moduleo flooring that was installed today! Great communication from start to finish!
Chris Graham
Chris Graham
17:52 13 Aug 21
After approaching another local company and having them not come back to me after an initial meeting, the reason for which I still have no idea, I looked up other companies in the Bellshill area. I found Avoca and liked what they had to say on their website so I decided to get in touch.Professional from the moment I walked through their showroom door to the moment the fitter left (with every piece of waste from the fitting.)Also offered realistic time frames and Petya communicated clearly with me throughout.Kalin fitted the three rooms with flooring and made a great job of it, turned up on time, worked quietly, efficiently and cleanly. Again was very professional.Big thank you to all staff at AvocaHighly recommended!
Pamela Anderson
Pamela Anderson
14:46 30 Jul 21
Where do I start with this review?I'd contacted a few companies who had basically said my hallway was a pain as it had stairs/ ceramics/ walls didn't run straight/ stairs had gaps.Alastair came out to measure and was very accommodating. He had such a can do attitude and provided me with a lot of advice when buying floor.I was provided with a very competitive qoute and no sales hassle. I accepted it 2 weeks later.Communication pre fitting was perfect. Confirming every detail with me.The man who came to fit laminate was not only a fantastic floor fitter but a gentleman to have inside my house and I felt very comfortable leaving him my key.He went extra mile ,using silicon to cover gaps around areas that I think many companies would have left.This job has been completed to the highest standard with the best service I've ever had.I am absolutely delighted and would advice anyone going elsewhere for flooring to use Avoca instead. 5*
Jenny Burke
Jenny Burke
18:16 18 Jun 21
We would highly recommend. Outstanding customer service from Petya who went above and beyond. Kalin (fitter) is a really nice guy and Alastair (owner) resolved one issue with the minimum of fuss. After the job was completed Sharon dropped off a complimentary gift which was a nice touch.John & Joanna
Janet Douglas
Janet Douglas
17:43 05 Jun 21
Petya was very helpful when we called into the shop. She showed us the variety of flooring available and made an appointment for us to have the conservatory measured and a quote to be provided. Martin arrive on arranged day and advised us on the appropriate flooring for the area. We received the quote promptly and arranged to go back into the shop to pick our floors. Once we decided on the flooring a date and time was arranged for the work to be completed. Kalin arrived promptly on the days he was due. He explained the process of screeding prior to the flooring going down. He was very professional and completed the work to a high standard. We are very happy with the rnd result and would not hesitate to recommend Avoca flooring to our friends.
Mick C
Mick C
15:36 24 Mar 21
We chose Avoca after reading their fabulous reviews and from the start the service, communication and advice was fantastic.The professionalism exceeded our expectations. The work was carried out to the highest level and we were delighted with the final result of our three rooms and hallway.We have no hesitation in recommending this company.Great job at a competitive price.
Clara Finnigan
Clara Finnigan
11:35 29 Jan 21
Avoca did a great job on our floors! We would recommend. Fair Price, friendly, helpful staff, quality results.
Leanne Gordon
Leanne Gordon
14:13 11 Jan 21
Avoca Flooring was recommended to us when choosing flooring for our kitchen/dining space and we were not disappointed. Everyone we dealt with - manager, shop staff & fitters - were all professional yet very friendly, polite and helpful. We had a small issue (a slight manufacturing flaw in 1 floorboard) after the job was complete but on reporting this it was resolved & replaced within the hour - excellent customer service! We would definitely recommend Avoca Flooring and will certainly use again.
CB
CB
10:53 11 Dec 20
I had floors sanded and floors laid by Avoca. They were really friendly and the work was carried out to a high standard. The guys even stayed on late one evening to make sure they finished the work within the time scale. There was also good communication throughout. Would highly recommend and wouldn’t hesitate to use again.
neil mcconachie
neil mcconachie
14:09 08 Dec 20
We would strongly recommend Avoca Floors. We used them for sanding of our tired wooden floors and they look completely refreshed. Alistair, the owner, came to the house more than once to assess the job before finalising the quote and made us feel comfortable to the extent that we chose Avoca over two personal recommendations. The sanders worked tidily and efficiently clearing up after themselves each day. They discussed our questions in a relaxed way and we are very satisfied. We also bought a bedroom carpet with equal satisfaction. The star of the show is Petya who works in the shop and office. She communicates by return, spontaneously keeps you upto date on working and delivery days (the carpet supplier was temporarily out of stock of our choice) and is always cheerful.
Chung K
Chung K
10:45 30 Nov 20
Alaistair and his team has helped us to restore our floorboard twice, this particular service (sanded and lacquered) and team has been fantastic- they're not only competent in their job but mindful of their work to cause minimum hassles for us. I wouldn't need to worry about they damage the property or left any mess for me to clean up afterward. It was particular important for us with a super energetic toddler exploring the least visited spot in the property. I would be happy to recommend their restoration service for any friends of mine.
Laine Caulfield
Laine Caulfield
17:32 19 Nov 20
Brilliant service. Petya was lovely and very helpful. Especially as I had to change my delivery a number of times. The fitter was excellent also. 1st class! Highly recommend! I know I will be shopping there again. 👍
John Adamson
John Adamson
08:55 02 Nov 20
The floor covering that we bought is of a good quality and reasonably priced. Very professional and polite staff. The fitter gave us a half hour window which he was well within. Fast, efficient and friendly. We are very happy with the service we received from Avocado flooring.
Jack Evans
Jack Evans
21:48 18 Sep 20
Really happy with the service and work carried out.
Kirsty Cochrane
Kirsty Cochrane
17:36 16 Sep 20
Extremely happy with the service we received from Avoca. They were professional, efficient and extremely knowledgeable. We are absolutely delighted with our newly sanded and stained floor! Will be using them again in the near future. Thank you againAlastair and team!
Douglas Mcleod
Douglas Mcleod
22:05 13 Sep 20
Avoca flooring completed work on my bedroom.They sanded back and treated the boards. They came up fantastic! Really pleased and have booked them to come back and do my living room and second bedroom. Alastair and his team arrived when they said they would and were friendly and polite.
Andrew Kean
Andrew Kean
12:59 31 Aug 20
Excellent, professional service from initial consultation to job completion. Would highly recommend.
Lisa Bisset
Lisa Bisset
09:57 30 Aug 20
We recently had our hardwood floors restored and could not be happier with the result. Craig, Joe and the team did a fantastic job removing all of the (very deep) scores, and varnishing the floors to the exact colour match requested. We were prepared for the worst with the dust, but were pleasantly surprised by how neat and relatively dust-free the house was afterwards. Would highly recommend!
Myra Gallagher
Myra Gallagher
18:43 26 Aug 20
Had maple wood flooring sanded and lacquered yesterday, excellent job! Absolutely delighted with the end result. Thoroughly professional service, lovely guys, clean and tidy workers and great communication. Clear very competitive price given and helpful staff. Thank you!! 👏👏👏👍
Gail Pang
Gail Pang
11:34 25 Aug 20
We recently had vinyl flooring fitted in one of the bedrooms, I was uncertain about vinyl as I have never used it in my home before but Alistair and Petya answered any questions we had on our visit to the showroom. The children were made very welcome and were occupied by a gaming console which was fantastic and gave us time to look at the plentiful supply of flooring available. Communication was great throughout. The fitters who laid the flooring were lovely and very professional they left the room tidy and even swept up after themselves which was a great help to me as I’m and heavily pregnant. I could not recommend Avoca enough, I will definitely be using this company again to floor the nursery. Thank you to the full team.
Tumshy M
Tumshy M
09:40 11 Aug 20
We just had the full down stairs of our home floored which was supplied and fitted by Avoca Flooring.From start to finish it was an excellent experience and we felt really looked after by the team at Acoca Flooring.The quality of the product supplied was excellent and the installation was quick, clean and done to a very high standard.We couldn't recommend Avoca Flooring highly enough.
Nikki McCallum
Nikki McCallum
09:34 11 Aug 20
I've just had my new flooring supplied and fitted by Avoca flooring and I'm delighted with the result.I visited the showroom where Alastair explained my options and the benefits of each. Once I had chosen my new flooring I had great communication to arrange fitting. My new floor was fitted yesterday as scheduled, fitters were on time, quick, clean and tidy.This experience has been a stress free one.Thank you Avoca Flooring
Kalin Gerganov
Kalin Gerganov
12:02 10 Aug 20
Great experience in Avoca. Found everything I wanted, staff adviced well. Will be recommending to family and friends.
v gjyzaj
v gjyzaj
21:12 09 Aug 20
Very Good service
Ardit Meti
Ardit Meti
21:06 09 Aug 20
Great service and quality
anna piotrowska
anna piotrowska
20:38 09 Aug 20
Lovey place, friendly staff .I'll recommend in 100% .
Veronika Gerganov
Veronika Gerganov
20:09 09 Aug 20
What a gem!I had a lovely experience at Avoca today. I was met by lovely staff, had all my questions answered and found everything I needed. I felt safe in the shop (especially in these times - can be hard to find a place where they take things seriously), staff was well informed and nothing was too much trouble. Now I can't wait for my new floors!Highly recommend to anybody searching for reliable all-floors shop!
Lisa Jones
Lisa Jones
17:28 09 Aug 20
Great service. Love my new carpets. Would highly recommend.

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