10:52 12 May 22
From start to finish Avoca have excellent.No pressure sales from Petya, great product knowledge. ThanksExecllent pricing and estimation were spot on , Thanks Alister.Fitting was superb and Calin offered some advice to to best lay my flooring and he was right!Thank you Calin you did a fantastic job and overcame some difficult moments with Professionalism. Thank you again.
08:12 07 May 22
From the moment I stepped in to the shop till completion of the work, this has without a doubt been the most friendly and professional team of people!Great business ! The care from advice, ordering and setting up date for installation of the carpet given by Petya was excellent. Customer service at its best.The day of installation the two gents that arrived worked with care, consideration and speed to accommodate my needs, just sorry I never got their names - thanks to both!Then to have the boss come out to get the ‘rubbish’ so as to save me a trip to the skip, well impressed.I’m never going anywhere else for any future flooring needs!Top Notch!!Installation date - 6 May @ 10:30am
12:49 07 Mar 22
Great friendly customer service, from start to finish. Great quality product too, really happy with the final result. Would recommend.
12:32 18 Feb 22
We initially used Avoca flooring for our hallway, and then two other occasions for a small bedroom and an internal office. Always great results and pricing too… we love our new laminate flooring as it has transformed our wee flat! Great customer service too – we've dealt with Petya and Kalin and they both listen to us and help us get the results we want. Thanks again. JJ
12:05 18 Feb 22
From the start to the end of the job, everything was done very professionally. We met Petya, Alistair, Hosh and Kalin and between the whole team, our BEAUTIFUL floor and new skirting was completed in one day with very little disruption. Kalin was very polite and friendly and his work was second to none.We were so impressed with Avoca Flooring that we’ve actually booked them in for another job which will be done in March.I cannot recommend this Company highly enough so it’s 10/10 AND 5 Stars. Thanks Avoca Flooring!!Linda Fraser
07:08 29 Jan 22
Excellent customer service from the whole team from the first visit to the store, to the fitting of the Moduleo floor. Special mention to Petya for all her great customer service and to Kalin for his expert and fastidious installation.Would fully recommend Avoca Flooring
20:28 07 Jan 22
Excellent customer service from Petya in store, who went out her way to provide us with the best quote and was always available to answer any questions. Also professional fitting by Kalin to give us the perfect finish on our floor. Thank you.
14:05 07 Jan 22
Avoca flooring recently installed our hall flooring. From initial contact, measuring, choosing and fitting, everything was straightforward and professional. We’re delighted with our new floor; it looks amazing and Kalin took time and a huge effort to make sure it looked as good as it does. The perfect finishing in our home. Thank you.
08:05 18 Dec 21
I recently had carpets fitted by Avoca. Excellent service from Petya, very friendly and responsive to my questions. Exceptional pricing, unbeatable! Fitter also great. Highly recommend! Thank you
23:15 18 Nov 21
Exceptional service from the initial enquiry through to the floor fitting. Avoca went to great lengths to ensure my new flooring was the same height as the rest of my flooring. Kalin did an outstanding job levelling the floor by hand and laying new flooring. 5 stars isn't high enough! I will be using Avoca again for any new carpets and flooring I need.
14:39 11 Nov 21
The whole process was very Professional start to finish with the new flooring in our rooms.It was fitted to a very high standard of craftsmanship.Absolutely delighted would have no hesitation on recommending this company.
19:02 30 Sep 21
Just had our full ground floor sanded and lacquered by Avoca and are delighted with the results Professional efficient and helpful with great customer service from start of process to the end and Josh and Andrew did a fabulous job . Thankyou all and would not hesitate to recommend Avoca to others .
16:09 30 Sep 21
Highly recommend Petya and Kalin at Avoca flooring, absolutely love my new LVT moduleo flooring that was installed today! Great communication from start to finish!
17:52 13 Aug 21
After approaching another local company and having them not come back to me after an initial meeting, the reason for which I still have no idea, I looked up other companies in the Bellshill area. I found Avoca and liked what they had to say on their website so I decided to get in touch.Professional from the moment I walked through their showroom door to the moment the fitter left (with every piece of waste from the fitting.)Also offered realistic time frames and Petya communicated clearly with me throughout.Kalin fitted the three rooms with flooring and made a great job of it, turned up on time, worked quietly, efficiently and cleanly. Again was very professional.Big thank you to all staff at AvocaHighly recommended!
14:46 30 Jul 21
Where do I start with this review?I'd contacted a few companies who had basically said my hallway was a pain as it had stairs/ ceramics/ walls didn't run straight/ stairs had gaps.Alastair came out to measure and was very accommodating. He had such a can do attitude and provided me with a lot of advice when buying floor.I was provided with a very competitive qoute and no sales hassle. I accepted it 2 weeks later.Communication pre fitting was perfect. Confirming every detail with me.The man who came to fit laminate was not only a fantastic floor fitter but a gentleman to have inside my house and I felt very comfortable leaving him my key.He went extra mile ,using silicon to cover gaps around areas that I think many companies would have left.This job has been completed to the highest standard with the best service I've ever had.I am absolutely delighted and would advice anyone going elsewhere for flooring to use Avoca instead. 5*
18:16 18 Jun 21
We would highly recommend. Outstanding customer service from Petya who went above and beyond. Kalin (fitter) is a really nice guy and Alastair (owner) resolved one issue with the minimum of fuss. After the job was completed Sharon dropped off a complimentary gift which was a nice touch.John & Joanna
17:43 05 Jun 21
Petya was very helpful when we called into the shop. She showed us the variety of flooring available and made an appointment for us to have the conservatory measured and a quote to be provided. Martin arrive on arranged day and advised us on the appropriate flooring for the area. We received the quote promptly and arranged to go back into the shop to pick our floors. Once we decided on the flooring a date and time was arranged for the work to be completed. Kalin arrived promptly on the days he was due. He explained the process of screeding prior to the flooring going down. He was very professional and completed the work to a high standard. We are very happy with the rnd result and would not hesitate to recommend Avoca flooring to our friends.
15:36 24 Mar 21
We chose Avoca after reading their fabulous reviews and from the start the service, communication and advice was fantastic.The professionalism exceeded our expectations. The work was carried out to the highest level and we were delighted with the final result of our three rooms and hallway.We have no hesitation in recommending this company.Great job at a competitive price.
11:35 29 Jan 21
Avoca did a great job on our floors! We would recommend. Fair Price, friendly, helpful staff, quality results.
14:13 11 Jan 21
Avoca Flooring was recommended to us when choosing flooring for our kitchen/dining space and we were not disappointed. Everyone we dealt with - manager, shop staff & fitters - were all professional yet very friendly, polite and helpful. We had a small issue (a slight manufacturing flaw in 1 floorboard) after the job was complete but on reporting this it was resolved & replaced within the hour - excellent customer service! We would definitely recommend Avoca Flooring and will certainly use again.
10:53 11 Dec 20
I had floors sanded and floors laid by Avoca. They were really friendly and the work was carried out to a high standard. The guys even stayed on late one evening to make sure they finished the work within the time scale. There was also good communication throughout. Would highly recommend and wouldn’t hesitate to use again.
14:09 08 Dec 20
We would strongly recommend Avoca Floors. We used them for sanding of our tired wooden floors and they look completely refreshed. Alistair, the owner, came to the house more than once to assess the job before finalising the quote and made us feel comfortable to the extent that we chose Avoca over two personal recommendations. The sanders worked tidily and efficiently clearing up after themselves each day. They discussed our questions in a relaxed way and we are very satisfied. We also bought a bedroom carpet with equal satisfaction. The star of the show is Petya who works in the shop and office. She communicates by return, spontaneously keeps you upto date on working and delivery days (the carpet supplier was temporarily out of stock of our choice) and is always cheerful.
10:45 30 Nov 20
Alaistair and his team has helped us to restore our floorboard twice, this particular service (sanded and lacquered) and team has been fantastic- they're not only competent in their job but mindful of their work to cause minimum hassles for us. I wouldn't need to worry about they damage the property or left any mess for me to clean up afterward. It was particular important for us with a super energetic toddler exploring the least visited spot in the property. I would be happy to recommend their restoration service for any friends of mine.
17:32 19 Nov 20
Brilliant service. Petya was lovely and very helpful. Especially as I had to change my delivery a number of times. The fitter was excellent also. 1st class! Highly recommend! I know I will be shopping there again. 👍
08:55 02 Nov 20
The floor covering that we bought is of a good quality and reasonably priced. Very professional and polite staff. The fitter gave us a half hour window which he was well within. Fast, efficient and friendly. We are very happy with the service we received from Avocado flooring.
21:48 18 Sep 20
Really happy with the service and work carried out.
17:36 16 Sep 20
Extremely happy with the service we received from Avoca. They were professional, efficient and extremely knowledgeable. We are absolutely delighted with our newly sanded and stained floor! Will be using them again in the near future. Thank you againAlastair and team!
22:05 13 Sep 20
Avoca flooring completed work on my bedroom.They sanded back and treated the boards. They came up fantastic! Really pleased and have booked them to come back and do my living room and second bedroom. Alastair and his team arrived when they said they would and were friendly and polite.
12:59 31 Aug 20
Excellent, professional service from initial consultation to job completion. Would highly recommend.
09:57 30 Aug 20
We recently had our hardwood floors restored and could not be happier with the result. Craig, Joe and the team did a fantastic job removing all of the (very deep) scores, and varnishing the floors to the exact colour match requested. We were prepared for the worst with the dust, but were pleasantly surprised by how neat and relatively dust-free the house was afterwards. Would highly recommend!
18:43 26 Aug 20
Had maple wood flooring sanded and lacquered yesterday, excellent job! Absolutely delighted with the end result. Thoroughly professional service, lovely guys, clean and tidy workers and great communication. Clear very competitive price given and helpful staff. Thank you!! 👏👏👏👍
11:34 25 Aug 20
We recently had vinyl flooring fitted in one of the bedrooms, I was uncertain about vinyl as I have never used it in my home before but Alistair and Petya answered any questions we had on our visit to the showroom. The children were made very welcome and were occupied by a gaming console which was fantastic and gave us time to look at the plentiful supply of flooring available. Communication was great throughout. The fitters who laid the flooring were lovely and very professional they left the room tidy and even swept up after themselves which was a great help to me as I’m and heavily pregnant. I could not recommend Avoca enough, I will definitely be using this company again to floor the nursery. Thank you to the full team.
09:40 11 Aug 20
We just had the full down stairs of our home floored which was supplied and fitted by Avoca Flooring.From start to finish it was an excellent experience and we felt really looked after by the team at Acoca Flooring.The quality of the product supplied was excellent and the installation was quick, clean and done to a very high standard.We couldn't recommend Avoca Flooring highly enough.
09:34 11 Aug 20
I've just had my new flooring supplied and fitted by Avoca flooring and I'm delighted with the result.I visited the showroom where Alastair explained my options and the benefits of each. Once I had chosen my new flooring I had great communication to arrange fitting. My new floor was fitted yesterday as scheduled, fitters were on time, quick, clean and tidy.This experience has been a stress free one.Thank you Avoca Flooring
12:02 10 Aug 20
Great experience in Avoca. Found everything I wanted, staff adviced well. Will be recommending to family and friends.
21:12 09 Aug 20
Very Good service
21:06 09 Aug 20
Great service and quality
20:38 09 Aug 20
Lovey place, friendly staff .I'll recommend in 100% .
20:09 09 Aug 20
What a gem!I had a lovely experience at Avoca today. I was met by lovely staff, had all my questions answered and found everything I needed. I felt safe in the shop (especially in these times - can be hard to find a place where they take things seriously), staff was well informed and nothing was too much trouble. Now I can't wait for my new floors!Highly recommend to anybody searching for reliable all-floors shop!
19:43 09 Aug 20
Beautiful flooring shop in Mossend (Bellshill).Very kind, friendly and professional service, lots of choice for flooring including great variety of modern and very attractive patterns and colours! I would haighly recommend a visit to that shop if you are in need of new floors! 🙌😀
17:28 09 Aug 20
Great service. Love my new carpets. Would highly recommend.
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